GDPR Compliance

Our Commitment to Data Protection

Ocean-swan is fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented appropriate measures to ensure your information is processed lawfully, fairly, and transparently.

Data Controller Information

For the purposes of data protection legislation, the data controller is:

Ocean-swan
47 Chancery Lane
London WC2A 1PL
Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a valid lawful basis. The lawful bases we rely on include:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving communications about our services.

Contract

Where processing is necessary for the performance of a contract to which you are party, or to take steps at your request prior to entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.

Legal Obligation

Where processing is necessary for compliance with a legal obligation to which we are subject.

Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. There is no fee for making a request unless your request is clearly unfounded or excessive.

Data Security Measures

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular testing and evaluation of security measures
• Staff training on data protection responsibilities
• Access controls to limit data access to authorised personnel
• Secure storage and transmission of personal data

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Breach Procedures

In the event of a personal data breach, we have procedures in place to:

• Detect and investigate the breach promptly
• Notify the Information Commissioner's Office within 72 hours where required
• Notify affected individuals without undue delay where the breach is likely to result in a high risk to their rights and freedoms
• Document all breaches and our response

Complaints

If you have concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 2024