Privacy Policy

Last updated: January 2024

Introduction

Ocean-swan is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email address, postal address)
• Organisation name and job title
• Project information you provide in enquiry forms
• Communication records when you contact us

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To communicate with you about projects and services
• To improve our website and service offerings
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contract: Where processing is necessary to perform a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Legal obligation: Where processing is required by law

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for three years following project completion.

Your Rights

Under data protection law, you have the following rights:

• Right to access your personal information
• Right to rectification of inaccurate information
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 47 Chancery Lane, London WC2A 1PL